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    Case Study

    43% Faster Onboarding with Garnysh

    Shadowing was eating manager time and producing inconsistent results. Garnysh's structured onboarding paths cut time-to-productivity nearly in half.

    3-location group·8–12 hires/month
    Will Baric

    Will Baric

    Former hospitality operator writing about restaurant hiring, training, and operations.

    43%
    Faster onboarding
    6–8h
    Manager hours saved/week
    95%
    Training completion

    The Challenge: Manager Overload

    A growing casual dining group was hiring 8–12 new employees per month across 3 locations. Each new hire required 2–3 weeks of shadowing, consuming 6–8 hours of manager time weekly.

    The process was entirely manual: paper checklists got lost, tribal knowledge varied by trainer, and there was no way to verify a new hire understood the material before their first solo shift.

    Before Garnysh: ~60% training completion, 14-day average onboarding time, and high early turnover from unprepared new hires.


    The Solution: Structured Paths

    Garnysh implemented role-specific AI training paths:

    Role-specific paths — AI generated training sequences for servers, bartenders, hosts, and BOH staff
    Mobile-first delivery — New hires completed modules on their phone before day one
    Knowledge checks — Quizzes verified understanding at each stage before advancing
    Manager dashboard — Real-time visibility into who's on track and who needs attention

    The Results

    • Average onboarding time dropped from 14 days to 8 days
    • Manager time spent on onboarding fell by 6–8 hours per week
    • Training completion rate hit 95% (vs. ~60% before)
    • 30-day retention improved by 22%

    "We used to dread hiring season. Now new hires show up on day one already knowing our standards, our menu, and our systems. It's transformed how we operate."

    — General Manager

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